Legal Pages

1. Disclaimer

Spiritual Disclaimer

The information and products offered on this website are intended to support personal growth and spiritual well-being. However, they are not substitutes for professional medical, psychological, legal, or financial advice or treatment.

  • Crystals, ritual tools, and energy work are meant to complement your existing wellness practices
  • Results vary by individual; we do not guarantee any specific outcomes from using our tools or services.
  • If you have a medical or mental health condition, please consult a licensed practitioner.

By using our products and engaging with our content, you agree that The True Star Shop and its founder, Ebba P. Karlsson, are not liable for any misuse or misinterpretation.

Trust your intuition. Use your discernment. You are your own best guide.

2. Terms & Conditions

Effective Date: September 3, 2025

Welcome to www.thetruestarshop.com (the “Site”), operated by The True Star Shop. By accessing or using the Site, you agree to the following Terms & Conditions.

1. Use of the Site

You agree to use this website for lawful purposes only. Unauthorized use, reproduction, or misuse of any content, product, or image is prohibited.

2. Intellectual Property

All content (logos, text, graphics, products, and imagery) is the intellectual property of The True Star Shop and may not be copied, reused, or distributed without written permission.

3. Purchases & Payment

All orders must be paid in full at checkout. We reserve the right to refuse or cancel any order due to payment issues or stock availability.

4. Product Descriptions

We strive to describe all items accurately. However, natural materials such as crystals may vary slightly in color, size, or texture. These variations are part of their beauty and uniqueness.

5. Returns & Refunds

Please see our Orders & Returns Policy. Due to the spiritual nature of our products, all sales are final unless an item arrives damaged or incorrect.

6. Limitation of Liability

The True Star Shop shall not be liable for any damages arising from the use of our products, services, or website. All purchases are made at the customer’s discretion.

7. Modifications

We reserve the right to update or change these Terms at any time. Continued use of the site implies acceptance of any changes.

3. Privacy Policy

Your privacy is sacred to us. This policy outlines how we collect, use, and protect your personal information.

1. What We Collect

When you visit the site, place an order, or subscribe to our newsletter, we may collect:

  • Name, email, phone number
  • Shipping and billing address
  • Purchase history
  • IP address and browsing behavior (via cookies)

2. How We Use It

We use your data to:

  • Fulfill orders and ship products
  • Communicate with you (order updates, customer service)
  • Send occasional marketing emails (you can unsubscribe at any time)
  • Improve the user experience and shop performance

3. How We Protect It

We use secure SSL encryption and trusted third-party tools (Shopify, Mailchimp, etc.) to keep your information safe.

4. Sharing of Data

We do not sell your information. We only share data with partners (e.g. couriers, payment processors) who assist in fulfilling your orders.

5. Your Rights

You may request to:

  • View, update, or delete your data
  • Opt out of communications at any time

For questions about your data, contact us at 

info@truestarcoaching.com.

4. Cookie Preferences

We use cookies to offer you a more intentional browsing experience. These small data files help us understand how you use our site and how we can improve.

Types of Cookies We Use:

  • Essential Cookies: Allow basic functions like shopping cart and secure login.
  • Analytics Cookies: Help us understand how visitors interact with the site.
  • Marketing Cookies: Personalize emails and ads (if you opt in).

Your Choice

You may accept or decline cookies when prompted on the site. You can also manage preferences through your browser settings.

We respect your privacy and your path.

5. Accessibility Statement

We are committed to making The True Star Shop accessible to all users, including those with disabilities.

Our Actions:

  • We follow WCAG 2.1 accessibility guidelines where possible.
  • Text contrast and image descriptions are thoughtfully applied.
  • We continuously assess and update our site to improve accessibility.
  • If you encounter any accessibility barriers, please email us at

info@truestarcoaching.com and we will assist you personally.

Everyone deserves access to tools for healing, growth, and transformation.