How to Reach Us

How to Reach Us

We’re here to support your journey.

Whether you have a question about your order, need guidance on choosing the right spiritual tool, or simply want to connect — we’d love to hear from you. Every message is held with care and responded to with intention.

General Inquiries & Support

Email us at:
info@truestarcoaching.com
We aim to respond within 1–2 business days (excluding weekends & holidays).

Business Hours

Monday to Friday
10:00 AM – 6:00 PM EST
We are closed on weekends and public holidays to honor rest and spiritual alignment.

Order Support

For help with an existing order, please include:

  • Your order number
  • A brief description of the issue
  • Any relevant photos (if your item is damaged or incorrect)

We’ll respond as soon as possible with care and clarity.

Tracking & Returns

If you're looking to track your order, visit the Track My Order page.
For return-related questions, please refer to our Orders & Returns page first.

Connect With Us

We’d love to connect with you on social and invite you to join our growing spiritual community:

Sacred space. Soulful service. Always here for you.