How to Reach Us
How to Reach Us
We’re here to support your journey.
Whether you have a question about your order, need guidance on choosing the right spiritual tool, or simply want to connect — we’d love to hear from you. Every message is held with care and responded to with intention.
General Inquiries & Support
Email us at:
info@truestarcoaching.com
We aim to respond within 1–2 business days (excluding weekends & holidays).
Business Hours
Monday to Friday
10:00 AM – 6:00 PM EST
We are closed on weekends and public holidays to honor rest and spiritual alignment.
Order Support
For help with an existing order, please include:
- Your order number
- A brief description of the issue
- Any relevant photos (if your item is damaged or incorrect)
We’ll respond as soon as possible with care and clarity.
Tracking & Returns
If you're looking to track your order, visit the Track My Order page.
For return-related questions, please refer to our Orders & Returns page first.
Connect With Us
We’d love to connect with you on social and invite you to join our growing spiritual community:
Sacred space. Soulful service. Always here for you.